Return Policy

We accept returns of merchandise up to 30 days from the shipment date with notification within 10 days of receipt of merchandise.  First, please report any damaged merchandise or shortages by e-mail to Please note that due to the intimate nature of underwear we cannot accept worn garments, or open packages.

All items must be in sealed packages and unworn. Any item or package that has been worn or opened cannot, by law, be accepted. 

Boxer Briefs will issue credit on the cost of the merchandise not the shipping and handling charges.  Return shipping fees are the responsibility of the customer.  Returns on sizing issues will only receive store credit. Boxer Briefs will issue credit on shipping errors.  All returns will be handled on case by case basis.

All returns must be authorized.

To return an item for exchange or credit, contact us at for an authorization code first.

Once we have responded with that code, send it via US Mail or U.P.S.  to:

Attn: Returns
630 Broad Street
Shrewsbury, NJ  07702

Please be sure to enclose your name, address, a copy of your order form and any other pertinent information to process your credit, also send an e-mail to before you return an item so we will be expecting your shipment.
630 Broad St.,  Shrewsbury, NJ 07702
T:  732.747.7900 | F:  732.747.8885

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