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Return
Policy
We accept returns of
merchandise up to 30 days from the shipment date with notification
within 10 days of receipt of merchandise. First, please report
any damaged merchandise or shortages by e-mail to
Returns@BoxerBriefs.com.
Please note that due to the intimate nature of
underwear we cannot accept worn garments, or open packages.
All items must be in sealed packages and unworn. Any item or package that has
been worn or opened cannot, by law, be accepted.
Boxer Briefs
will issue credit on the cost of the merchandise not the shipping
and handling charges. Return shipping fees are the
responsibility of the customer. Returns on sizing issues will
only receive store credit. Boxer Briefs will issue credit on shipping
errors. All returns will be handled on case by case basis.
All returns must be
authorized.
To return an item for exchange
or credit, contact us at Returns@BoxerBriefs.com for an authorization
code first.
Once we have responded with that
code, send it via US
Mail or U.P.S. to:
Boxer Briefs.com
Attn: Returns
630 Broad Street
Shrewsbury, NJ 07702
Please be sure to enclose your name, address, a copy of your order
form and any other pertinent
information to process your credit, also send an e-mail to
returns@Boxerbriefs.com
before you return an item so we will be expecting your
shipment. |